Lisa (Reid) Hirayama, Au.D.

Doctor of Audiology
Lisa Reid
Dr. Hirayama received her education at State University of New York (Plattsburgh) and graduated with a master’s degree in audiology in 1994. Born and raised in Winnipeg, she initially worked in Alberta but returned to Winnipeg in 1997, where she and her husband founded Lisa Reid Audiology in 2002. Since then, she has obtained her doctoral degree in audiology from A.T. Still University in Mesa, Arizona.

Dr. Hirayama is a member of the Manitoba Speech and Hearing Association, holds a hearing aid dispensing license through the Manitoba Consumer Protection Division, and has been chosen by Audigy Group as the leading practice in Manitoba. While she has worked with both adult and pediatric populations, she specializes in adults with hearing disorders and rehabilitating their hearing loss through hearing aids and other assistive listening technology.

In her off time, Lisa enjoys spending time with her family, visiting her cottage during the summer, and horseback riding with her daughter throughout the year.

Jeff Hirayama, BC-HIS

Hearing Aid Practitioner
Lisa Reid
I enjoy helping people who are experiencing hearing loss to strengthen their relationships. Hearing plays such a vital role in our connections with others that when it goes untreated, it can affect our relationships. I help people enhance their quality of life by using the latest treatment solutions available.

Board certified in hearing instrument science, I have been working alongside my sister-in-law Dr. Lisa (Reid) Hirayama to help hearing-impaired Manitobans. I’m a skilled practitioner who is passionate about what I do and caring toward the needs of my clients. I enjoy getting to know each client, and by understanding their hearing needs fully, I can effectively match them with the best hearing technology possible. I regularly attend industry seminars, courses, and training to ensure my professionalism and knowledge of the industry stays current.

I am grateful for all the amazing clients I have been fortunate enough to help and I consider many of them friends. I have learned a lot from my patients’ life stories, which have helped me become better at what I do.

I know the value of hearing life’s important moments, so when I’m out of the office I enjoy the quality moments in my relationships with my wife and two boys.


Michelle Oikonen, B.A., CDA, BC-HIS

Hearing Aid Practitioner
Michelle Oikonen
Michelle has been working in the hearing health industry since 1995. After receiving her Bachelor of Arts degree from the University of Manitoba, Michelle then graduated with honors from the communicative disorders assistant program at Georgian College. Michelle’s area of expertise lies in understanding her clients’ individual needs and matching them with the hearing technology best suited to their lifestyles.

Michelle enjoys helping all her clients achieve better hearing, and with over 20 years in the industry, she continues to assist both current and new clients with their developing hearing needs. Michelle invites you to join her at Lisa Reid Audiology to help improve quality of life through both better hearing solutions and Lisa Reid Audiology’s unique follow-up service.

Outside of the clinic, Michelle enjoys spending time with her husband and two children, traveling, gardening, and engaging in many sports.


Kristy Beettam

Hearing Aid Practitioner in Training
(Kristy is in her 4th year with Lisa Reid Audiology, completing her official training in early 2017)

Kristy Beettam
Kristy started at Lisa Reid Audiology in 2013 working with our front-office team while completing her undergrad in Science at the University of Manitoba. Kristy has been working in a clinician role since 2014 under the supervision of Dr. Lisa Hirayama and will complete her certification as a Hearing Aid Practitioner in early 2017. Kristy has attended multiple industry courses outside of her certification requirements as an effort to provide excellent patient care and is admired and respected by our patients. When not busy Kristy loves to spend time travelling and attending music festivals.


Penny Gauthier

Office Administrator
Penny Gautheir
Penny joined Lisa Reid Audiology in January 2014 as an office administrator after previous patient experience and work in the mental health field. Recently she was promoted to Senior Administrative Coordinator working closely with both our Winnipeg and Selkirk office staff. In September 2016 Penny was recognized at an industry conference with the ‘Outstanding First Impression Award’ which is recognizes the rare individual whose everyday practices and unique sense of leadership inspires and sets the pace for the entire practice.

Ali Enns

Office Administrator and Receptionist
Ali joined Lisa Reid Audiology in 2015 where she works as the office administrator and front end receptionist. She is one of the friendly voices that you will hear when calling Lisa Reid Audiology. Ali is excited to learn everything she can about the hearing care industry as she enjoys working with patients to ensure they have a great experience.